Privacy statement

At (“FORTE BEBE”) we value your visit and take your privacy very seriously. We have created this privacy policy to let you know how we collect, use, share and store your personal information.

This Privacy Policy applies to all websites and social media accounts owned by FORTE BEBE where this Privacy Policy is displayed. If this website has a different privacy policy, that privacy policy will apply to your use of that website or account.

Information we collect

“Personal Information” is information that, alone or in combination with other collected information, identifies an individual. When we combine other information (that is, information that does not personally identify an individual) with personal information, we treat the combined information as personal information.

 

When you create a FORTE BEBE account

When you create an account on a FORTE BEBE website, we ask you to provide personal information, including your name and email address. You will use your email address or username and password to log into your account. Your FORTE BEBE account is password protected. When you contact customer support, we use your name to authenticate your account.

When purchasing products on the FoRTE BEBE website

If you purchase a product on the FORTE BEBE site, FORTE BEBE collects personal information from you, such as your name, postal address and telephone number, so that we can process your order and fulfill your purchase. We do not view or store your payment card information. When FORTE BEBE customers use a payment card to make a purchase on the FORTE BEBE site, a third party processes the customer’s payment card information.

When you communicate with FORTE BEBE

When you interact with our customer support representatives via email, website chat, phone, text, or in person, we may collect personal information such as your name, mailing address, phone number, email address, and contact preferences. and information about your FORTE BEBE products, such as their serial number and date of purchase. We may also create event reports that are useful in diagnosing problems with product performance and obtaining information about support or service issues. We use this information to provide you with customer and product support. We may access your FORTE BEBE account to help us provide you with the necessary assistance. To improve customer service, subject to applicable law, we may also record, monitor and/or review conversations with customer support representatives and analyze any feedback provided to us through voluntary customer surveys. . .

We may use personal information to communicate with you, including communicating with you about your account or transactions with us, providing you with important information about your products, sending notices of material changes to this Privacy Policy, and complying with applicable laws. applicable Implementation and Choices are available to you as below in your choices regarding marketing communications, sending offers and advertising for our products.

How we use your personal information

FORTE BEBE may use your personal information for internal, marketing or operational statistical purposes, including generating sales reports and measuring and understanding demographics, user interest, purchasing and other trends among its customers.

From time to time, we may provide social media providers with the email addresses of selected Forte bebe customers who have opted-in to receive marketing communications about Forte bebe products, so they can help us display ads on other users’ social media pages. Share in. Perform characteristics (eg, demographics and interests)

 Sign up to be notified by email when a Forte product is available for purchase. In addition to using your email address to notify you when that product becomes available for purchase, we may also use your email address. prove to social network providers. As required by applicable law, so they can help us display ads for that product on your social media pages.

with service providers

We use third-party service providers to help us manage certain activities on our behalf, such as fulfilling purchases and shipping products, processing credit card payments, sending emails, serving advertisements, analyzing usage of our websites and social media accounts. , tracking the effectiveness of our marketing campaigns and allowing users to connect to your social network. We may share your personal information with third party service providers only in part to enable them to perform services on our behalf.

Examples of third party service providers we use include email providers and analytics services.

Policy in relation to children

Our websites and social media accounts are not directed to persons under the age of 13, and we request that persons under the age of 13 not provide Forte bebe with personal information through the Forte bebe website or social media account. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

 

Privacy Policy Updates

We may change this Privacy Policy from time to time as we add new products, improve current offerings, and change technologies and laws. You can determine when this Privacy Policy was last revised by referring to the “Last Updated” legend at the end of this Policy. Any changes will be effective upon posting of the revised Privacy Policy on our affected websites. If these changes are significant, we will notify you and, if necessary, obtain your consent. This notice will be provided by email or by posting a notice of changes to the affected websites or social media accounts in accordance with applicable law.

For any queries relating to the above please contact us